Services
Each service includes the appointment, secure portal access, documentation described for that service, and written next steps.
Confirm virtual-evaluation acceptance first
Before scheduling a Court, Probation, or DMV evaluation, please confirm with your court, attorney, probation officer, DMV, licensing authority, or requesting organization that a virtual evaluation is acceptable.
Requirements vary by jurisdiction and requesting party, and acceptance of a virtual evaluation should be confirmed before payment and scheduling.
Non-DOT employment evaluations
Required documents must be submitted promptly for the selected turnaround timeframe to apply.
Turnaround begins after the scheduled evaluation and receipt of all required information and documents. Timing may also depend on service requirements and third-party information.
Fees are presented before payment is collected, and full payment is required in advance. Card payments are processed through Stripe. We do not bill insurance unless that is confirmed in writing for your service.
Turnaround
Standard within 48 hours — expedited within 24 hours
Standard service: initial evaluation processing within 48 hours after the completed appointment and receipt of all required documents. Expedited service: priority evaluation processing within 24 hours after the completed appointment and receipt of all required documents.
Turnaround begins after the scheduled evaluation and receipt of all required information and documents. Timing may also depend on service requirements and third-party information.
Expedited service is available for time-sensitive deadlines, subject to confirmation.
Scope
Payment timing
Refunds
Standards
Evaluations are completed by secure video from a private location of your choice.
SAP services are provided in accordance with federal DOT requirements, including 49 CFR Part 40.
Documentation is prepared according to the selected evaluation service and applicable professional requirements.
DOT SAP services support drivers navigating the FMCSA Drug & Alcohol Clearinghouse Return-to-Duty process.